Terms of Use
Last updated: October 24, 2025
These Terms of Use govern your access to and use of the services, platform, and content provided by Luckyfeels ("we", "us", or "our") through luckyfeels.com. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please discontinue use immediately.
1. Acceptance of Terms
By creating an account, accessing any feature, or otherwise interacting with our platform, you confirm that you have read, understood, and agree to these Terms of Use, along with our Privacy Policy. These terms form a legally binding agreement between you and Luckyfeels.
We reserve the right to update or modify these terms at any time. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. The date of the most recent revision is displayed at the top of this page.
2. Eligibility
You must be at least 18 years of age to use our services. By agreeing to these terms, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into this agreement.
If you are using the platform on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.
3. Description of Services
Luckyfeels provides an online platform offering guided meditation sessions and related content focused on sleep quality improvement. Services are delivered digitally and are accessible to users regardless of geographic location.
We may modify, suspend, or discontinue any aspect of our services at any time without prior notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
4. User Accounts
4.1 Registration
To access certain features, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times.
4.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at info@luckyfeels.com if you suspect any unauthorised access to your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
4.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion if we determine that you have violated these terms or engaged in conduct that is harmful to other users, third parties, or our platform.
5. Permitted Use
You agree to use our services only for lawful purposes and in a manner consistent with these terms. You must not:
- Use the platform for any fraudulent, deceptive, or harmful purpose
- Attempt to gain unauthorised access to any part of the platform or its related systems
- Interfere with or disrupt the integrity or performance of the services
- Harvest, scrape, or collect data from the platform without our express written consent
- Transmit any malicious code, viruses, or other harmful software
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Use the services in any way that violates applicable laws or regulations
6. Intellectual Property
6.1 Our Content
All content available through the platform, including but not limited to audio recordings, text, graphics, logos, and software, is the exclusive property of Luckyfeels or its licensors and is protected by applicable intellectual property laws.
6.2 Licence to Use
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform and its content solely for your personal, non-commercial use. This licence does not include the right to reproduce, distribute, modify, create derivative works from, or publicly display any content without our prior written consent.
6.3 User-Submitted Content
If you submit any content to the platform, including feedback, comments, or other materials, you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, and display such content in connection with operating and improving our services.
7. Payments and Subscriptions
7.1 Fees
Certain features of the platform may require payment. All fees are displayed in Australian dollars unless otherwise stated. You agree to pay all applicable fees associated with your chosen plan or service.
7.2 Billing
By providing payment information, you authorise us to charge the applicable fees to your designated payment method. All charges are non-refundable unless otherwise stated in our refund policy or required by applicable law.
7.3 Subscription Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. You will retain access to paid features until that date.
8. Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free of harmful components.
The content provided through our platform, including meditation sessions and related material, is intended for general wellness purposes only. It does not constitute medical advice, diagnosis, or treatment. You should always seek the advice of a qualified health professional regarding any medical condition or concern.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Luckyfeels and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform or these terms.
Our total liability to you for any claim arising under these terms shall not exceed the total amount paid by you to us in the twelve months preceding the event giving rise to the claim.
10. Third-Party Links and Services
Our platform may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content or practices of third-party sites and accept no responsibility for them. Accessing third-party links is at your own risk.
11. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using the platform, you consent to the collection and use of your information as described in our Privacy Policy.
12. Indemnification
You agree to indemnify, defend, and hold harmless Luckyfeels and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of the platform, your violation of these terms, or your infringement of any third-party rights.
13. Governing Terms
These terms represent the entire agreement between you and Luckyfeels with respect to your use of the platform and supersede all prior agreements, representations, and understandings. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these terms shall not be considered a waiver of those rights.
14. Contact Us
If you have any questions or concerns regarding these Terms of Use, please contact us:
| Contact Method | Details |
|---|---|
| info@luckyfeels.com | |
| Phone | +61 2 9836 7810 |
| Address | 54 Herries St, Toowoomba City QLD 4350, Australia |